About Waterlabs AI

ABOUT WATERLABS AI

Technology Driven Solution

Waterlabs AI is a total workflow based, technology driven solution. Our foundation is built on the highest level of metrics in terms of exceeding customer expectations by focusing on service quality. Our innovation-driven approach and thought leadership has enabled us to grow much faster than the market. We have built a global delivery model to ensure predictable outcomes and reduction in cost and time, while maintaining the highest software engineering quality and standards. We specialize in delivering customized solutions that use sustaining and next-generation technologies to ensure your business stays one step ahead of the competition.

WATERLABS AI

Leadership team

We at Waterlabs AI are here to serve you with the best in class solutions that can dramatically transform the way your enterprise runs.

Kamal Raj

President & CEO

Daphne Oberlander

Chief Revenue Officer

Nikhil Dinker

Chief Operating Officer

Ken Carr

Advisory Board

Megha Bhouraskar

General Counsel

Nick Tombrella

Senior Vice President Sales

Sravan Aditya

Chief Technology Officer

Mackenzie Parker

Director of Client Services

Louis Victor

Chief Marketing Officer

WATERLABS AI PERFORMANCE

Comparison of our performance

We have considered the five most important proven metrics you should be tracking to grow your healthcare business. We like to compare our performance against industry standards in some of the most critical performance metric categories.

Clean Claim Rate

Waterlabs AI Benchmark

>90%

Industry Benchmark

77%

Net Collection Rate

Waterlabs AI Benchmark

>92%

Industry Benchmark

90%

Denial Rate

Waterlabs AI Benchmark

<7%

Industry Benchmark

12%

AR Days

Waterlabs AI Benchmark

<35 Days

Industry Benchmark

45 Days

AR Over 90 Days

Waterlabs AI Benchmark

<15%

Industry Benchmark

20%

AR Follow Up TAT

Waterlabs AI Benchmark

<2 Days

Industry Benchmark

45 Days

Claim/Charge Lag

Waterlabs AI Benchmark

<72 Hrs.

Industry Benchmark

98 Hrs.

Patient Statement lag

Waterlabs AI Benchmark

>24 Hrs.

Industry Benchmark

72 Hrs.

Coding quality

Waterlabs AI Benchmark

>98% DPU

Industry Benchmark

96% DPU

WATERLABS AI TECHNOLOGY

Technology Enabled Quality
Confidence Culture

Transform RCM understands your need for accelerating your cash flow. Therefore, it helps you with ready-to-use, built-in intelligence. The automated work allocation and prioritization save you considerable time to focus on core activities. Advanced analytics, real-time performance metrics, and intelligent cluster analysis enable accurate decision-making consistently. Customizable solutions, Real-time clarification, and Re-work assistance add efficiencies in a real-time environment.

Planning

Advanced inventory Analysis

Advanced analysis process for maximum efficiency and insights

AI-Enabled
Work allocation

AI-Enabled work allocation system based on client's priority and team strength

Client Focused
Audit

Focused audit as per client's priority through automated sampling mechanism

Maximum
Transparency

Transparency of delivery metrics

Control

Realtime
BI Analytics

Realtime BI analytics of KPIs (Productivity, Quality and TAT)

Realtime
Assistance

Realtime clarification and team assistance

Automated
Reports

Automated custom reports and alerts as per schedule

Easy
Governance

Color coding mechanism for easy governance

AI Trend
Analysis

AI Enabled trend analysis for mass resolution

Improvement

AI Denials
Advanced Analytics

Advanced analytics of the AR denials and solutions to fix them at the sources

Training
AI Engine

Continuous training of AR AI Engine for maximum efficiency gain

Payer
Access

Continuous expansion of payer access for maximum efficiency gain

Cash cycle
communication system

Reduced Claim to Cash cycle through instant interdepartmental communication system

AI Trend
Analysis

AI Enabled trend analysis for mass resolution

Advanced Time
Analysis

Advanced time analysis for continuous improvement in productivity

Let’s transform
Customer Experience