About our leaders

Louis Victor

Chief Marketing Officer

Louis Victor leads the thought leadership and market success of Waterlabs AI and its flagship product, Transform RCM. As the Chief
Marketing Officer, Louis drives the go-to-market strategy globally
with customer success as the top agenda.

He brings over 15 years of successful growth strategies and customer
experience improvements. He enables effective digital transformation programs across several industry sectors of Fortune 500 and small to mid-size organizations globally.

Louis focuses on revenue expansion, profitability, and efficient business processes through optimal utilization of human capital. He is proficient in CAAS (Contact Center as a Service) UCAAS (Unified Communications as a Service) – Business Models. A sought-after speaker in the UC and Contact Centre Forums in APAC, Middle East, and North Africa.

Let’s transform
Customer Experience

We believe that AI will change how enterprises work in the future. Waterlabs helps them overcome several challenges in adopting this powerful and rapidly evolving technology to derive higher value and better customer experience.