Revolutionary
Healthcare AI Products
Transform your healthcare operations with our comprehensive suite of AI-powered solutions. From revenue cycle management to intelligent automation, we've got every aspect of your workflow covered.
HIMER AI OS
The Future of Healthcare Revenue Cycle Management
World's first desktop operating system purpose-built for healthcare RCM with intelligent AI agents
Transform RCM™
Powerful AI Engine and SOP-driven automation
Agentic AI-powered revenue cycle management platform
CurieCode™
CAC Computer Assisted Coding
Computer Assisted Coding with unprecedented accuracy
RapidTrace
Observability Stack for AI Agents and Humans
Complete observability and monitoring for AI-driven healthcare operations
Hines ECSG™
Enhance Claim Status with AI
Comprehensive enterprise healthcare management platform
Vision compass pro
Intelligent Business Intelligence
Advanced analytics and business intelligence platform
MiSix
Intelligent Healthcare Automation
Advanced robotic process automation for healthcare
HIMER AI OS
HIMER AI OS is the world's first desktop operating system purpose-built for healthcare revenue cycle management. Think of it as having an entire RCM team working tirelessly in the background—verifying eligibility, submitting claims, managing denials, and following up on payments—all while you focus on patient care. With 100+ pre-trained agents, seamless integration with major PM systems, and proven results including 40% reduction in days in AR and 95%+ clean claim rates.
Key Features
Key Benefits
Performance Metrics
Use Cases
Technical Specs
Deployment
Support Levels
The HIMER Desktop Experience
Familiar interface, powerful technology
HIMER AI OS provides a familiar desktop interface where each RCM process is represented by an icon. Simply click, configure once, and let your AI agents run continuously.
7-Step Setup Process
Select Process
Click the desktop icon for any RCM workflow (Eligibility, Claims, Denials, etc.)
Choose Your PM System
Auto-detects or select from Epic, Cerner, Athena, eClinicalWorks, NextGen, and more
Configure Parameters
Set scope, scheduling, business rules, and exception handling
Authenticate & Connect
Secure connection via API or interface automation
Deploy & Monitor
Agent begins working autonomously with real-time dashboard
Exception Handling
System flags ambiguous situations for human review with context
Continuous Learning
Performance improves over time through machine learning
✨ One-time setup. Infinite automation.
Desktop Environment
Windows, icons, taskbar—everything works like the OS you already know
Application Containers
Each agent runs independently with dedicated resources
Smart Notifications
Centralized alerts from all active agents in one place
Multi-Agent Coordination
Agents share data when needed (eligibility informs prior auth)
Role-Based Security
Access controls ensure users only see what they need
Session Management
Save your workspace and restore it instantly
The Orchestrator Hub
Command Center for Your AI Workforce
The Orchestrator Hub is your central control panel for managing all AI agents across your organization.
Deployment Dashboard
Deploy and configure agents organization-wide from one screen
Workflow Builder
Drag-and-drop interface to chain agents into complex workflows
Real-Time Monitoring
Live view of all active agents and performance metrics
Exception Queue
Prioritized work queue for items needing human review
Integration Hub
Manage all PM system, payer portal, and clearinghouse connections
Audit Logging
Complete compliance trail for HIPAA and internal review
100+ Pre-Trained Agents Ready to Work
Healthcare-Specific Intelligence
HIMER includes an extensive library of specialized AI agents trained on millions of real healthcare transactions. Each agent understands medical terminology, billing codes, payer policies, and clinical documentation nuances.
Healthcare-Specific Intelligence
- Custom fine-tuned language models for medical billing
- Multi-modal reasoning (text, forms, PDFs, images)
- Explainable AI with decision transparency
- Continuous improvement through machine learning
Execution Modes
The Context Engine: Intelligence That Adapts
HIMER's Context Engine ensures every agent decision is informed by relevant factors:
Built-In Web Browser for Universal Compatibility
Access Any System, Even Without APIs
HIMER includes a Chromium-based browser that enables agents to navigate payer portals and legacy systems like a human would.
Navigate Insurance Websites
Submit claims and check eligibility through any payer portal
Download EOBs
Automatically retrieve and process Explanation of Benefits
Computer Vision
Form filling and button clicking with visual recognition
Maintain Sessions
Keeps authenticated sessions across multiple portals
Screenshot & OCR
Data extraction from images and scanned documents
Secure Sandbox
Protected environment that safeguards patient data
Analytics Dashboard
Real-Time Visibility Into Your Revenue Cycle
Live Revenue Metrics
- Cash collections
- Outstanding AR
- Clean claim rate
- Days in AR
Denial Analytics
- Breakdown by payer, provider, service type
- Reason code analysis
- Trend identification
Agent Performance
- Track throughput and accuracy
- ROI for each agent
- Performance optimization insights
Predictive Insights
- ML-powered forecasting
- Revenue and denial pattern predictions
- Custom reporting dashboards
Guardrails & Safety
Enterprise-Grade Security and Compliance
Behavioral Safeguards
- Strict operational constraints preventing unauthorized actions
- Multi-layer approval workflows for high-risk operations
- Real-time monitoring with instant kill switches
- Built-in compliance engine for HIPAA, ISO, SOC2
Certifications & Standards
- SOC 2 Type II certified infrastructure
- HIPAA Business Associate Agreement with full liability assumption
- HITRUST certification for maximum security assurance
- End-to-end encryption (TLS 1.3 in transit, AES-256 at rest)
Audit & Compliance
Enterprise GPU Infrastructure
Advanced GPU Clusters Powering HIMER AI Agents
HIMER AI agents are deployed on enterprise-grade infrastructure built with advanced GPU clusters, delivering unprecedented performance and scalability for healthcare RCM automation.
NVIDIA A100
80GB Tensor Core GPU for high-performance AI inference and training
- 80GB Memory
- Tensor Cores
- Multi-Instance GPU
NVIDIA H100
Next-generation GPU with Transformer Engine for advanced AI workloads
- 80GB/94GB Memory
- Transformer Engine
- 4th Gen Tensor Cores
NVIDIA B200
Blackwell architecture GPU delivering breakthrough AI performance
- 192GB Memory
- Blackwell Architecture
- Advanced AI Acceleration
NVIDIA GB200
Grace Blackwell Superchip combining CPU and GPU for maximum efficiency
- Grace CPU + B200 GPU
- Unified Memory
- Superchip Architecture
Infrastructure Benefits
🚀 HIMER agents leverage cutting-edge GPU infrastructure to deliver enterprise-grade performance and reliability
Solutions by Workflow
Comprehensive RCM automation across every stage of the revenue cycle
Pre-Service Workflows
Start Every Patient Encounter Right
- Real-time verification across all payers
- Automated initiation, tracking, and follow-up
- Accurate patient financial responsibility estimation
- Comprehensive coverage details before service
Results: Reduce registration time by 70%, eliminate insurance denials at point of service
Service & Documentation
Clinical Excellence Meets Billing Accuracy
- Real-time ICD-10, CPT, HCPCS suggestions
- Validation ensuring all services are captured
- Compliance checking against payer policies
- AI analyzes clinical notes for coding opportunities
Results: Increase coding accuracy to 98%+, capture 15% more billable services
Claims Management
From Submission to Payment, Automated
- Automatic creation from documentation
- Direct to clearinghouses and payers
- Real-time monitoring of every claim
- Automated fixing and resubmission
Results: Achieve 95%+ clean claim rate, reduce claim processing time by 80%
Denials & Appeals
Turn Denials Into Revenue
- Automatic categorization by reason code
- Intelligent letter creation with supporting documentation
- Root cause identification for prevention
- Monitor appeal success rates
Results: Reduce denial rate by 50%, increase appeal success rate to 75%+
Patient Communication
AI Voice Agents That Sound Human
- Automated confirmations that reduce no-shows
- Natural language payment collection
- Patient-friendly benefit explanations
- Empathetic negotiation and follow-up
Results: Increase patient collections by 40%, reduce no-show rates by 60%
Transform RCM™
Our flagship product leverages cutting-edge artificial intelligence to revolutionize healthcare revenue cycle management. With over 3,700+ instant payer connections and smart digital agents, Transform RCM™ provides unparalleled automation capabilities that reduce manual work by up to 90%.
Key Features
Key Benefits
Performance Metrics
Use Cases
Technical Specs
Deployment
Support Levels
CurieCode™
CurieCode™ represents the next generation of medical coding technology, combining natural language processing with deep learning algorithms to achieve 99.8% coding accuracy. Our system learns from millions of medical records to provide intelligent code suggestions and real-time compliance checking.
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Key Benefits
Performance Metrics
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Deployment
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RapidTrace
RapidTrace provides complete visibility into your AI-driven healthcare operations. Monitor AI agent performance, track human-AI interactions, and gain deep insights into your automated workflows. Built specifically for healthcare environments with AI agents, RapidTrace ensures optimal performance and compliance.
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Key Benefits
Performance Metrics
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Technical Specs
Deployment
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Hines ECSG™
Hines ECSG™ serves as the central nervous system for enterprise healthcare operations, integrating clinical workflows, administrative processes, and AI-powered automation into a single, cohesive platform designed for scalability and performance.
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Key Benefits
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Deployment
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Vision compass pro
Vision compass pro leverages machine learning and advanced analytics to provide deep insights into your healthcare operations. From predictive modeling to real-time reporting, make informed decisions that drive better outcomes.
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Key Benefits
Performance Metrics
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Technical Specs
Deployment
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MiSix
Our MiSix transforms healthcare operations by automating routine tasks, reducing manual errors, and freeing up staff to focus on patient care. With pre-built healthcare-specific bots and intelligent process discovery, implementation is fast and effective.
Key Features
Key Benefits
Performance Metrics
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Deployment
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Healthcare Operations?
Join thousands of healthcare professionals who trust Waterlabs AI to deliver exceptional results. Experience the future of revenue cycle management and operational efficiency.